Everybody has had their bad days;. Everything wasn’t made to turn out perfect. This is reality after all and not the fairy-tale fantasy we see on movies. Events require a whole lot of planning, going to and fro to make things right but the truth of the matter is, not everything will turn out exactly as you want it to be. So, when you notice that your event didn’t turn out how you wanted it to be, it can be quite devastating. No need to be hard on yourself; such is life. Therefore, we have some essential tips for you to take up when your event seems to be going off track.
#1. Calm your nerves
When you start showing out to the attendees/client that you are worried and can’t keep calm, they will also begin to panic. worsening the whole situation. That kind of behavior will do you no good during times like these. Keep your nerves calm and be optimistic. No matter what the problem is, it can be solved.
#2. Stay in charge
As the main coordinator of an event, whatever the case may be, you’ll be the first one they will throw questions at and blame. Do not try to give up your role or position just because of that; stay in control and sort out the problem. The faster you tackle it, the better it will be for both you and everyone else. Channeling your energy on worrying about things will not solve anything. Focus on finding a way out of the mess you find yourself in and lead by example.
#3. Have a backup plan
For event vendors, this is a MUST- whether you are a DJ, Florist, Audio Technician, etc. As long as you fall in the category of an event vendor, bringing along with you backup items and equipment is very important. Those additional elements could be used in case you’ll need an extra pair, or something goes wrong with the one you’re using. Using those tools as backup, the guest won’t be able to tell something has gone wrong somewhere.
#4. Have well-equipped staff
Your staff must always be able to know what to do when something goes wrong. They should be well-equipped and be able to aid to ease the burden off your shoulders and have the workload shared amongst themselves. Every staff member must be well trained, used to the field, be able to relate with customers and must have excellent customer service skills.